Remark 1: Is your country not located in the list, please contact us
for the possiblities.
Remark 2: Some products cannot be shipped to certain countries due to Dangerous Good regulations or other restrictions, please refer to the Shipping Lithium
section for more information.
Tracking your order
If all products from your order are in stock and are ready to be shipped, you will receive a status update/shipping notification.
You'll find the tracking number in the email along with the link to the tracking page of the carrier.
Products with lithium are classified as Class 9 Dangerous Goods. Special packing instructions and regulations apply when shipping lithium.
Shipping the following UN numbers / product types are considered a lithium shipment:
- UN3480/UN3090: lithium batteries/cells only;
- UN3481/UN3091: lithium batteries/cells packed with equipment;
- UN3481/UN3091: lithium batteries/cells contained in equipment.
Prior to shipping these products we will take the following factors into account:
- method of transportation;
- product type(s);
- lithium content of the cell or battery.
Our products, including products with lithium, are shipped from our warehouse in The Netherlands. Please note that rechargeable lithium batteries & cells only (UN3480) with a State of Charge (SoC) of > 30% cannot be shipped by air.
Depending on the lithium classification, transport restrictions may apply.
For products marked as a lithium product, the destination country must be selected in the Estimate additional costs
-tool of the basket
to continue with the checkout process. There are 3 possibilities:
- We expect no issues while preparing and shipping your order to the selected destination country, please proceed to checkout.
- The basket needs to be assessed. Send us your basket contents together with your contact details and receive a quote for shipping.
- We currently cannot ship the basket contents to a selected country.
Please note that separate shipping costs and handling fees may be charged.
Remark: contact the compliance organization for batteries in your country for recycling.