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Frequently Asked Questions

Frequently Asked Questions
& Answers

About Texim Europe

Does Texim Europe support long lifecycle products?

Yes. Many products in the Texim portfolio are designed for long lifecycle industrial applications, where availability for 5-10 years or longer is often required.

How does Texim Europe ensure product availability?

Texim works closely with manufacturers to support long product lifecycles, which are essential for industrial and professional equipment.

Through the TKH Group network and established supply chains, Texim Europe helps customers secure reliable component availability for long-term production.

What types of technologies does Texim Europe supply?

Texim Europe focuses on key building blocks used in modern electronic equipment:

  • Displays & Touch solutions

  • Embedded computing platforms

  • Wireless communication modules

  • Sensors and Cameras

  • Batteries and power management solutions

These technologies form the core of many professional electronic systems.

Does Texim offer custom solutions?

Yes. In addition to standard products, Texim can support custom configurations or integration services, depending on the project requirements. This may include tailored displays, embedded platforms, connectivity solutions, or cabling.

Can Texim support prototyping and testing?

Yes. Texim Europe can support early-stage development with samples, evaluation kits, and reference designs from its technology partners. This helps engineering teams test and validate technologies before moving to production.

Does Texim provide engineering support?

Yes, definitely. Texim works closely with both customers and manufacturers to provide technical guidance on topics such as:

  • selecting the right embedded platform

  • display integration

  • wireless connectivity options

  • power management

  • product lifecycle planning

When should I contact Texim Europe during my development process?

The earlier the better.

Many customers contact us before the concept or prototype phase even starts, when key technology decisions are still open. Early involvement allows our experts to recommend solutions that meet performance, lifecycle, and regulatory requirements.

Which industries are supported by Texim Europe?

The supplied technologies are used in a wide range of professional applications, including:

  • Industrial Automation & Control

  • Medical & Healthcare

  • Agriculture

  • Robotics & Drones

  • Energy

  • Transportation

  • Environmental monitoring

  • Safety systems

Each industry has specific technical requirements, certifications, and reliability standards that Texim helps address.

Is Texim Europe a distributor or a solution partner?

Texim Europe is a technical distributor with a strong solution focus.

Besides supplying components from leading manufacturers, Texim supports customers with:

  • product selection and prototyping

  • integration advice

  • long-term availability

  • logistics and supply chain support

This combination allows engineers to accelerate development while reducing supply risks.

What does Texim Europe do?

Texim Europe helps companies develop professional equipment by supplying and integrating embedded technologies such as displays and touch screens, embedded computing platforms, wireless communication modules, sensors, and power solutions.

Rather than only supplying the products, Texim Europe works closely with manufacturers and customers to support product development, prototyping, and long-term supply. Learn more on how Texim Europe works here.

Agriculture

What types of sensors are used in precision agriculture?

Typical sensors include temperature, humidity, IMUs, soil sensors, and vision sensors for crop, livestock, and machinery inspection or monitoring.

How do displays remain readable in direct sunlight?

Outdoor operator displays use optical bonding, high brightness panels, and UV-resistant coatings to maintain visibility and readability.

Which wireless standards are used in smart farming?

Most agricultural systems use technologies like LoRa, LTE-M, NB-IoT, GNSS, and 5G-ready modules for connectivity across fields and remote assets.

What certifications are required for electronics in agricultural machinery?

Common certifications include IEC 60068 for vibration, IP65/IP67 for dust and water ingress protection, CE RED, FCC, IC, TeLEC for wireless modules, and UN 38.3 / IEC 62133-2 for batteries.

Defective products

I have received a defective product, what now?

If you have a defective product that went defective or malfunctions right after receiving the product, please request an RMA by following the RMA Request process and select the main reason for RMA ‘Defective on arrival’. You must place a request as soon as you notice the defect.

Please refer to the Return & Refunds (RMA) section for more information about returning defective products.

 

I have a defective product within its warranty period, what should I do?

Please request an RMA by following the RMA Request process on the website and select the main reason for RMA ‘Defective products’.

Delivery

Where can I find the general terms of delivery?

The General Terms of Delivery can be found on the dedicated page with.

What are the lead times?

The lead time of each product is different and may vary from day to day. With most products we give you an estimation of the delivery time. If there is no information displayed or if you want to know more about the delivery time, please contact Texim Europe by requesting a quote or information on any product page.

What are the delivery times?

Delivery times vary depening on the following factors:

  • destination address;
  • total weight of the order;
  • number of coli;
  • special restrictions and/or dangerous good fees of the ordered product(s);
  • selected carrier.

When will Texim Europe send my order to me?

For orders entered with your Texim Europe company account: the agreed conditions apply. For information on the status of your order, please contact your internal sales representative.

For orders placed as a guest, all products must be in stock and allocated to your order. As soon as your order has left our warehouse you’ll receive a shipping notification with tracking information. Contact us or send us a message for more information about the possibilities with partial deliveries.

Please note that orders containing dangerous goods (e.g. lithium) have a longer processing time in our warehouse due to special picking instructions and additional safety checks.

How can I change my order?

Please contact us as soon as possible for the possibilities. Call us on +31 (0)53 573 33 33 or use the order confirmation to get in touch with us.

Energy

What types of sensors are used in environmental and safety systems?

Common types include gas sensors, air-quality and particulate sensors, temperature, radiation, chemical, and pressure sensors. All selected for accuracy and long-term stability.

How do displays survive in public safety systems?

Rugged displays use vandal-resistant glass, optical bonding, and wide-temperature operation to ensure long-term reliability in e.g., public or industrial environments.

What types of sensors are used in wind and solar installations?

Current, voltage, vibration, and environmental sensors are commonly used for monitoring performance and enabling predictive maintenance. Often ruggedised for long service life.

How do displays remain readable outdoors?

Outdoor displays use optical bonding, high-brightness panels, and UV-resistant materials to prevent fading, glare, or deterioration over an extended period of time.

Which wireless standards are used in energy applications?

Typical connectivity solutions include LPWAN, LTE-M, NB-IoT, and 5G, often combined with gateways for remote monitoring.

What certifications apply to electronics in renewable energy systems?

Common requirements include IEC 60068 for vibration, IP65/IP67 for ingress protection, EMC 2014/30/EU for electrical safety, and UN 38.3 / IEC 62133-2 for batteries and safe transportation. ATEX/IECEx may apply in hazardous zones.

Environment & Safety

What types of sensors are used in environmental and safety systems?

Common types include gas sensors, air-quality and particulate sensors, temperature, radiation, chemical, and pressure sensors. All selected for accuracy and long-term stability.

How do displays survive in public safety systems?

Rugged displays use vandal-resistant glass, optical bonding, and wide-temperature operation to ensure long-term reliability in e.g., public or industrial environments.

Which wireless standards are used in environmental monitoring?

Solutions commonly use LoRa, NB-IoT, LTE-M, Zigbee, or Wi-Fi, depending on range and power consumption, and infrastructure requirements.

Which certifications apply to safety-critical electronics?

Typical requirements include IEC 60068 for vibration, IP65/IP67/IP69K for ingress protection, EMC 2014/30/EU for electrical safety, and UN 38.3 / IEC 62133-2 for batteries. Depending on the application, standards such as EN 54 or IEC 61508 may also apply.

How do displays remain readable outdoors?

Outdoor displays use optical bonding, high-brightness panels, and UV-resistant materials to prevent fading, glare, or deterioration over an extended period of time.

Get in touch

How can I stay informed about the activities of Texim Europe?

Find the latest innovations in our product range on our website, please visit the recent news section or subscribe to our newsletter by amending your notification preferences (Texim Europe account required). For a meet & greet with Texim’s Finest you may want to know where our traveling circus can be found next, please visit the news section to view upcoming events.

How can I get in touch with a Texim Europe engineer?

If you want more information about a product or solution, you can click on the ‘Request quote or information’ button found at every product on the website, or visit the contact page for all contact options.

How can I get in touch with Texim Europe?

You can contact Texim in various ways. Visit the contact page for all contact details.

Industrial Automation & Control

How do displays remain reliable in dusty or dirty environments?

Operator displays use conformal coating, IP-rated housings, and vibration-resistant connectors to ensure long-term stability in harsh industrial conditions.

What wireless technologies are used in industrial IoT?

Industrial IoT systems often rely on Wi-Fi, NB-IoT, LTE-M, Zigbee, 5G, or private industrial LPWAN networks, depending on latency and reliability requirements.

Which communication standards are commonly used in factories?

Industrial automation systems typically use Ethernet, Modbus, Profibus, and CAN, supported by embedded computing platforms.

What certifications are required for electronics in industrial automation?

Typical requirements include IEC 60068 for vibration, IP65/IP67 for ingress protection, EMC 2014/30/EU for electrical safety, and UN 38.3 / IEC 62133-2 for batteries. In safety-critical processes, IEC 61508 functional safety also applies.

Markets

What types of sensors are used in environmental and safety systems?

Common types include gas sensors, air-quality and particulate sensors, temperature, radiation, chemical, and pressure sensors. All selected for accuracy and long-term stability.

How do displays survive in public safety systems?

Rugged displays use vandal-resistant glass, optical bonding, and wide-temperature operation to ensure long-term reliability in e.g., public or industrial environments.

Which wireless standards are used in environmental monitoring?

Solutions commonly use LoRa, NB-IoT, LTE-M, Zigbee, or Wi-Fi, depending on range and power consumption, and infrastructure requirements.

What sensors support driver assistance systems?

We deliver motion and vision sensors that are ideally suited to be combined with smart AI systems to optimise driver assistance.

How do in-vehicle computers handle power fluctuations?

Automotive-grade computing platforms use ignition delay circuits and wide-voltage input to prevent damage during engine start. These platforms are subject to voltage transients, load dumps, and noise. Robust power management and protection are essential to ensure long-term reliability.

Which wireless technologies are used in connected vehicles?

Vehicles often use 5G, LTE, V2X, GNSS, and Wi-Fi for real-time connectivity.

Which certifications apply to transportation and automotive electronics?

Common requirements include UNECE R10 for EMC, ISO 26262 for functional safety where applicable, CE compliance, eMark for automotive approval, and ITxPT for public transport systems. Batteries must meet UN 38.3 / IEC 62133-2. Wireless modules must comply with regional radio regulations.

How do drone batteries handle peak power demand?

High-density lithium battery packs combined with supercapacitors help manage peak loads during take-off and dynamic manoeuvres, while improving overall energy efficiency and extending service life.

How do robots achieve reliable autonomy?

Reliable autonomy is achieved through edge-capable computing platforms combined with IMUs, vision sensors, and robust communication links that maintain performance under real-world conditions.

Which wireless technologies are used in UAVs and AGVs?

UAVs and drones often use GNSS, LTE-M, NB-IoT, 5G, and V2X for navigation and real-time data transmission.

What certifications apply to robotics and drones?

Common requirements include IEC 60068 for vibration, ISO 13849-1 for robotic safety, CE RED, FCC, IC, and TeLEC for wireless communication, and UN 38.3 / IEC 62133-2 for batteries.

What types sensors are common in medical devices?

Medical devices commonly use temperature, pressure, biometric, and vision sensors, selected for accuracy, stability, and suitability for regulated environments or analysis of medical samples.

Which wireless technologies are used in healthcare systems?

Typical technologies include Bluetooth Low Energy, Wi-Fi, LTE-M, and NB-IoT, selected based on power consumption, data security, and application requirements.

How do medical displays meet hygiene requirements?

Medical displays use anti-bacterial coatings, sealed housings, and certified electrical designs according to IEC 60601-1 to support cleaning and hygiene protocols in clinical environments.

What certifications are required for medical electronics?

Key requirements include IEC 60601-1 for electrical safety, ISO 13485 for quality systems, ISO 14971 for risk management, and compliance with EU MDR 2017/ 745 for medical devices. Batteries must comply with UN 38.3 / IEC 62133-2.

How do displays remain reliable in dusty or dirty environments?

Operator displays use conformal coating, IP-rated housings, and vibration-resistant connectors to ensure long-term stability in harsh industrial conditions.

What wireless technologies are used in industrial IoT?

Industrial IoT systems often rely on Wi-Fi, NB-IoT, LTE-M, Zigbee, 5G, or private industrial LPWAN networks, depending on latency and reliability requirements.

Which communication standards are commonly used in factories?

Industrial automation systems typically use Ethernet, Modbus, Profibus, and CAN, supported by embedded computing platforms.

What certifications are required for electronics in industrial automation?

Typical requirements include IEC 60068 for vibration, IP65/IP67 for ingress protection, EMC 2014/30/EU for electrical safety, and UN 38.3 / IEC 62133-2 for batteries. In safety-critical processes, IEC 61508 functional safety also applies.

What types of sensors are used in environmental and safety systems?

Common types include gas sensors, air-quality and particulate sensors, temperature, radiation, chemical, and pressure sensors. All selected for accuracy and long-term stability.

How do displays survive in public safety systems?

Rugged displays use vandal-resistant glass, optical bonding, and wide-temperature operation to ensure long-term reliability in e.g., public or industrial environments.

Which certifications apply to safety-critical electronics?

Typical requirements include IEC 60068 for vibration, IP65/IP67/IP69K for ingress protection, EMC 2014/30/EU for electrical safety, and UN 38.3 / IEC 62133-2 for batteries. Depending on the application, standards such as EN 54 or IEC 61508 may also apply.

What types of sensors are used in wind and solar installations?

Current, voltage, vibration, and environmental sensors are commonly used for monitoring performance and enabling predictive maintenance. Often ruggedised for long service life.

How do displays remain readable outdoors?

Outdoor displays use optical bonding, high-brightness panels, and UV-resistant materials to prevent fading, glare, or deterioration over an extended period of time.

Which wireless standards are used in energy applications?

Typical connectivity solutions include LPWAN, LTE-M, NB-IoT, and 5G, often combined with gateways for remote monitoring.

What certifications apply to electronics in renewable energy systems?

Common requirements include IEC 60068 for vibration, IP65/IP67 for ingress protection, EMC 2014/30/EU for electrical safety, and UN 38.3 / IEC 62133-2 for batteries and safe transportation. ATEX/IECEx may apply in hazardous zones.

What types of sensors are used in precision agriculture?

Typical sensors include temperature, humidity, IMUs, soil sensors, and vision sensors for crop, livestock, and machinery inspection or monitoring.

How do displays remain readable in direct sunlight?

Outdoor operator displays use optical bonding, high brightness panels, and UV-resistant coatings to maintain visibility and readability.

Which wireless standards are used in smart farming?

Most agricultural systems use technologies like LoRa, LTE-M, NB-IoT, GNSS, and 5G-ready modules for connectivity across fields and remote assets.

What certifications are required for electronics in agricultural machinery?

Common certifications include IEC 60068 for vibration, IP65/IP67 for dust and water ingress protection, CE RED, FCC, IC, TeLEC for wireless modules, and UN 38.3 / IEC 62133-2 for batteries.

Medical & Healthcare

What types sensors are common in medical devices?

Medical devices commonly use temperature, pressure, biometric, and vision sensors, selected for accuracy, stability, and suitability for regulated environments or analysis of medical samples.

Which wireless technologies are used in healthcare systems?

Typical technologies include Bluetooth Low Energy, Wi-Fi, LTE-M, and NB-IoT, selected based on power consumption, data security, and application requirements.

How do medical displays meet hygiene requirements?

Medical displays use anti-bacterial coatings, sealed housings, and certified electrical designs according to IEC 60601-1 to support cleaning and hygiene protocols in clinical environments.

What certifications are required for medical electronics?

Key requirements include IEC 60601-1 for electrical safety, ISO 13485 for quality systems, ISO 14971 for risk management, and compliance with EU MDR 2017/ 745 for medical devices. Batteries must comply with UN 38.3 / IEC 62133-2.

My account

Do I need a Texim Europe account?

You don’t need a Texim Europe account to order products from our catalogue website, you can also place an order with a valid credit card, PayPal account, or iDeal payment option.
In the ordering process two login options are presented:

  • order with a Texim Europe account;
  • order as a guest.

What can I do with my Texim Europe account?

With a Texim Europe account you can order products in the web shop on your company’s customer account. By clicking on your account name you can enter the Your Account options. Within these options you can amend your contact information and notification preferences, view your backlog, view your invoices, view your deliveries, and submit an RMA request.

How can I get a Texim Europe account?

You can request a Texim Europe account within the Login Options by clicking on the Login button at the top of the website. You must be in the possession of a customer number, this number can be found on the invoices you receive from Texim Europe (excluding the invoices from orders placed with the guest account).

If you do not posses a customer number, please issue a customer creation request.

Ordering and logistics

Where can I find more information about shipping and deliveries wile ordering?

For more information about shipping and deliveries, please visit the dedicated Shipping & Delivery page with all information.

How do I get a quotation?

You can request a quotation through the website or contact Texim Europe directly. For accurate pricing and availability, it helps to include:

  • product reference

  • estimated volume

  • expected project timeline

Does Texim Europe supply internationally?

Yes. Texim Europe supports customers across Europe and internationally through its offices and logistics network.

Can I request samples?

Yes. Of course! Samples are available for many products and can be requested through the button ‘Request a sample’ on our product pages on our online catalogue or by contacting the our team.

How can I find the right product for my application?

Our catalogue website is designed to quickly find, compare & select products matching requirements from a selection of quality components that suit every application.

Please refer to the Website Features section for visual explanation and tips & tricks on how to use the website.

How do I place an order?

To order products on our catalogue website you’ll need either: a valid Credit Card; PayPal account; iDeal payment option (The Netherlands only); or a valid Texim Europe account. Before you can place an order, you need to add products to your basket. To add products to the basket click the ‘Add to Basket’ button on the product page of the required product. You can find your basket in the top right corner of the website. To complete your transaction, please follow the ordering procedure and instructions in the payment portal.

Who can order at Texim Europe?

Texim Europe only delivers to companies. Therefore, during the online checkout process the Company Name and VAT number are both mandatory for customers located in the European Union.

How can I make a product enquiry?

To make a product enquiry you can do so from every product page on the catalogue website or get in touch with an engineer.

Partnering with Texim Europe

Does Texim offer custom solutions?

Yes. In addition to standard products, Texim can support custom configurations or integration services, depending on the project requirements. This may include tailored displays, embedded platforms, connectivity solutions, or cabling.

Can Texim support prototyping and testing?

Yes. Texim Europe can support early-stage development with samples, evaluation kits, and reference designs from its technology partners. This helps engineering teams test and validate technologies before moving to production.

Does Texim provide engineering support?

Yes, definitely. Texim works closely with both customers and manufacturers to provide technical guidance on topics such as:

  • selecting the right embedded platform

  • display integration

  • wireless connectivity options

  • power management

  • product lifecycle planning

When should I contact Texim Europe during my development process?

The earlier the better.

Many customers contact us before the concept or prototype phase even starts, when key technology decisions are still open. Early involvement allows our experts to recommend solutions that meet performance, lifecycle, and regulatory requirements.

Products and technologies

Does Texim Europe support long lifecycle products?

Yes. Many products in the Texim portfolio are designed for long lifecycle industrial applications, where availability for 5-10 years or longer is often required.

How does Texim Europe ensure product availability?

Texim works closely with manufacturers to support long product lifecycles, which are essential for industrial and professional equipment.

Through the TKH Group network and established supply chains, Texim Europe helps customers secure reliable component availability for long-term production.

What types of technologies does Texim Europe supply?

Texim Europe focuses on key building blocks used in modern electronic equipment:

  • Displays & Touch solutions

  • Embedded computing platforms

  • Wireless communication modules

  • Sensors and Cameras

  • Batteries and power management solutions

These technologies form the core of many professional electronic systems.

Robotics & Drones

How do drone batteries handle peak power demand?

High-density lithium battery packs combined with supercapacitors help manage peak loads during take-off and dynamic manoeuvres, while improving overall energy efficiency and extending service life.

How do robots achieve reliable autonomy?

Reliable autonomy is achieved through edge-capable computing platforms combined with IMUs, vision sensors, and robust communication links that maintain performance under real-world conditions.

Which wireless technologies are used in UAVs and AGVs?

UAVs and drones often use GNSS, LTE-M, NB-IoT, 5G, and V2X for navigation and real-time data transmission.

What certifications apply to robotics and drones?

Common requirements include IEC 60068 for vibration, ISO 13849-1 for robotic safety, CE RED, FCC, IC, and TeLEC for wireless communication, and UN 38.3 / IEC 62133-2 for batteries.

Transportation & Automotive

What sensors support driver assistance systems?

We deliver motion and vision sensors that are ideally suited to be combined with smart AI systems to optimise driver assistance.

How do in-vehicle computers handle power fluctuations?

Automotive-grade computing platforms use ignition delay circuits and wide-voltage input to prevent damage during engine start. These platforms are subject to voltage transients, load dumps, and noise. Robust power management and protection are essential to ensure long-term reliability.

Which wireless technologies are used in connected vehicles?

Vehicles often use 5G, LTE, V2X, GNSS, and Wi-Fi for real-time connectivity.

Which certifications apply to transportation and automotive electronics?

Common requirements include UNECE R10 for EMC, ISO 26262 for functional safety where applicable, CE compliance, eMark for automotive approval, and ITxPT for public transport systems. Batteries must meet UN 38.3 / IEC 62133-2. Wireless modules must comply with regional radio regulations.

How do displays remain readable outdoors?

Outdoor displays use optical bonding, high-brightness panels, and UV-resistant materials to prevent fading, glare, or deterioration over an extended period of time.

About Texim Europe

Agriculture

Defective products

Delivery

Energy

Environment & Safety

Get in touch

Industrial Automation & Control

Markets

Medical & Healthcare

My account

Ordering and logistics

Partnering with Texim Europe

Products and technologies

Robotics & Drones

Transportation & Automotive

Better. Smarter. More powerful.

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Solution icon for batteries and power supplies technology
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